Employment Application

Responsibilities

• Handle inbound calls and emails
• Perform estimates, schedule jobs, and invoice customers.
• Address customer questions and concerns
• Make employee schedules
• Maintain customer data in CRM software
• Administer email marketing and social media marketing campaigns
• Manage records and documents
• Order supplies and take inventory
• Periodically review policies and procedures and identify opportunities for improvement

Qualifications

• 5+ years of customer relationship management
• Proven track record of delivering exceptional customer service
• Excellent problem-solving skills and ability to think strategically
• Strong communication, organization, and attention to detail
• Work independently and manage time efficiently
• Experience with Google Workspace
• Hours: 7:30-4:30, Monday-Friday

Benefits

• Salary: $45,000.00 – $52,000.00 per year
• Paid training
• Employer matching retirement plan
• Paid holidays & vacation

Responsibilities

• Clean windows and gutters using ladders and traditional tools
• Wash houses, driveways, decks, etc. with pressure washing equipment
• Address customer concerns and questions tactfully
• Diagnose problems and come up with solutions

Qualifications

• Excellent communication and interpersonal skills
• High attention to detail
• Follow operational procedures and customer service standards
• Effectively manage time by working quickly and efficiently
• Must be able to meet the physical requirements of the job which include climbing ladders, bending, reaching, and lifting
• Must pass a drug test and background check
• Driver license with good driving record and reliable transportation

Benefits

• Competitive wages
• Paid training
• Employer matching retirement plan
• Flexible scheduling
• Uniform provided
• Work shoe allowance
• Advancement opportunities with pay increases and bonuses